Privacy Policy
Customised Carvings by Hari
Last Updated: August 12, 2026
Customised Carvings by Hari ("we," "us," or "our") operates the website www.customisedcarvingsbyhari.com (the "Site"), through which we sell customised carvings, personalised gifts, night lamps, hampers, jewels & accessories, and related novelty products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.
1. Information We Collect
We may collect the following types of information when you use our Site:
- Personal Information: Name, email address, phone number, shipping/billing address, and any customisation details you provide (such as names, dates, photos, or text for engraving/personalisation).
- Payment Information: Payment details are processed securely through our third-party payment gateway providers. We do not store your full card or banking information on our servers.
- Order Information: Details of products purchased, order history, and preferences.
- Automatically Collected Information: IP address, browser type, device information, and browsing behavior on our Site, collected via cookies and similar technologies.
- Communication Data: Information you share with us via email, WhatsApp, or contact forms, including inquiries and customisation requests.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including customised and engraved products
- Communicate with you regarding order status, shipping, and delivery
- Respond to customer service inquiries and support requests
- Improve our Site, products, and customer experience
- Send promotional offers or updates, where you have opted in
- Comply with legal obligations and prevent fraudulent transactions
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Shipping and Logistics Partners – to deliver your orders
- Payment Processors – to securely process transactions